Positive Thoughts, PLLC Policies

Payment for private pay clients are due prior to your scheduled appointment for each service unless otherwise arranged. Personal checks are not accepted. Services will not be provided without full payment

BCBS, Cigna, United Health, Aetna, Visa, Mastercard, American Express, Paypal, Zelle, Cash App,

Six or more prepaid therapy sessions or other consulting sessions come with a complimentary journal tool and a 10% discount.

If you arrive later than your scheduled appointment time, you will still be responsible for paying 100% of the fee for your scheduled service and the session will still end at the allotted time. Failure to make payment may result in cancelling any upcoming appointments unless otherwise specified.

Canceling your appointment requires a minimum of 48 hours in advance notice. If cancellation within this time frame doesn’t occur, you will be required to pay 100% of the agreed upon service or cancellation fee. Repeated last-minute cancellations may result in discontinuation of therapy services.